We're here to help Canadian families find the perfect toys and answer any questions you may have.
We'd love to hear from you and help with any questions!
1245 Bay Street, Suite 402
Toronto, ON M5R 3K4
Canada
Main: +1 (416) 555-0123
Toll-Free: 1-800-TOYS-FUN
Fax: +1 (416) 555-0124
General: [email protected]
Support: [email protected]
Sales: [email protected]
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Holidays: Closed on Canadian statutory holidays
Quick answers to common questions about our products and services
We offer free shipping across Canada on orders over $75. Most orders ship within 1-2 business days and arrive within 3-7 business days depending on your location.
We accept returns within 30 days of purchase for unopened items in original packaging. Safety-sealed toys cannot be returned once opened for hygiene reasons.
All our toys meet or exceed Canadian safety standards (CCPSA) and international standards. We regularly test our products and maintain strict quality control.
We offer gift wrapping, personalized messages, and direct shipping to recipients. Perfect for birthdays, holidays, and special occasions!
Our expert team provides detailed age recommendations for each toy. We consider developmental stages, safety, and learning objectives when making suggestions.
Our friendly customer service team is here to help with product questions, orders, and recommendations. Contact us during business hours for immediate assistance.